Returns & Exchanges
At Tropeaka, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items. If your fit isn't perfect, we provide seamless exchanges or store credit to ensure you find exactly what you're looking for.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all garments are in their original condition with tags attached, and place them securely in the original packaging or a durable mailer.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; once received and inspected, we will process your refund or exchange within 5 business days.